Dear Valued Customer,
Thank you for your recent purchase from La Si Mauri! We appreciate your business and are thrilled you chose us.
Our dedicated fulfillment team works diligently to process and ship orders Monday through Friday. We aim to have all orders shipped from our warehouse by 3:30 PM EST on the same day they are received, provided they are submitted before the cut-off time. Please note that once an order is submitted, it cannot be canceled or modified. Therefore, it's very important to carefully review your order details, including your shipping address, before submitting. Please double-check for accuracy, ensuring any apartment numbers or suite numbers are correctly entered. Incomplete or inaccurate addresses may lead to delays in delivery.
During peak seasons, such as holidays, we experience a high volume of orders. While we strive for same-day processing, please allow up to 3 business days for your order to be processed and shipped. You will receive a confirmation email with tracking information once your order has shipped.
Our commitment is to ensure your order arrives safely and promptly. In the rare instance that your package is lost or stolen, we will gladly assist in resolving the issue. Please contact customer support with your order number and details if you experience any issues.
We appreciate your patience and understanding. We look forward to you enjoying your La Si Mauri purchase!
Sincerely,
La Si Mauri